Supporting Your Digital Future Today

Discover a leading IT solutions provider for businesses in Scotland, the UK and beyond. Our company specialises in IT support services and solutions. We protect your digital assets, now and in the future, with a range of services tailored to meet your needs.

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Our Journey

It all began in 2009......

From a company that started out as offering purely technical support, we have developed a complete range of services covering all areas of IT.

We are proud to support clients in a diverse range of sectors including finance, education and training, agriculture, disaster and crisis management and mental health charities.

Why choose Resolute IT?

Our Values

We believe our core values set us apart from our competition.....

We provide all communication in a non-technical fashion, making everything clear and easy to understand.

Our assessment of your technology needs will always be honest and specific to your business.

We aim to respond to all queries as quickly as possible. Your business will not wait for days for a response from us.

Core Value #1

Clear Communication

Core Value #2

Honesty

Core Value #3

Responsiveness

Our Services

Supporting your business

We provide a comprehensive range of technology solutions. From the supply, installation and support of new hardware and software, to the safeguarding of your existing digital assets with cybersecurity solutions and backup strategies.

Our aim is to take care of all your IT needs so you can concentrate on looking after your business.

We love technology so you don't have to!

Consultation and Development

To effectively understand your business and its unique technology requirements, we prioritise building a strong relationship with you. We take the time to listen to your goals, challenges, and aspirations, ensuring that we tailor our solutions to meet your specific needs. By getting to know you and your business, we can provide the right technology that enhances efficiency and supports growth. With our expertise, we help you navigate the ever-evolving tech landscape, integrating the latest technologies to optimise your operations.

Technical Support

Our technical support team is dedicated to providing comprehensive assistance through various channels to ensure your needs are met. We offer support via remote connection for quick troubleshooting, telephone assistance for immediate help, and email for detailed inquiries. Additionally, our experts are available for on-site visits to resolve complex issues directly at your location. No matter the method, our goal is to deliver reliable and efficient solutions tailored to your requirements.

Management

Managing your technical environment involves overseeing the various elements that make up your organisation's IT infrastructure. This includes ensuring that hardware, software, and networks are functioning optimally and securely. Regular maintenance, updates, and monitoring are essential to prevent issues and enhance performance. By effectively managing your technical environment, you can create a reliable foundation that supports your business operations.

Community

Connecting people and business

Supporting local people and businesses is at the heart of what we do. Our long-standing relationships allow us to signpost your business to a range of additional partners, for almost any other requirement.

We are also very proud of working for, and in partnership with, charities offering mental health support and services to the local community.

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Real-time Threat Protection

Our security and backup solutions are designed to keep your business data safe, secure and protected from unforeseen disasters.

With data encryption and regular backups, you know that your information is safeguarded against threats and data loss.

Our reliable systems allow for quick recovery, minimising downtime and keeping your operations running.

Compliance Management

Our strategies ensure your business is always up to date and fully compliant with industry licensing and data protection legislation.

We can support and guide your business through ISO and Cyber Essentials certifications.

Tailored Software Solutions

We offer software and cloud-based solutions to keep you fully operational regardless of your device or physical location.

Hardware Solutions

We can provide your business with any new hardware needed through a network of suppliers, at competitive prices, with fast delivery and installation.

Client Feedback

Melanie Morris, Managing Director

W2 Training Ltd

www.W2training.com

"We’ve been fortunate to work with Neil Duffy of Resolute IT for over 13 years, and he has been an integral part of our IT success story.

From major infrastructure changes like server installations to transitioning seamlessly to cloud-based solutions, Neil has consistently delivered exceptional service and support. His responsiveness is outstanding—whether it's remote assistance or an on-site visit, Neil is quick to act, often returning calls or replying to emails within the hour.

Neil’s calm and knowledgeable approach has helped us navigate countless IT challenges! His ability to troubleshoot effectively while minimizing stress makes him an invaluable part of our team.

Beyond support, Neil has provided strategic guidance on our IT development—researching and recommending the best hardware and software options for our needs. He ensures we're always up to date with the latest technologies, breaking down complex concepts into simple, understandable terms that help us make informed decisions with confidence.

Put simply, Neil is our IT wizard.

His expertise allows us to operate more efficiently and with far greater peace of mind. He's not only technically brilliant but also an honest, down-to-earth professional with a great sense of humour—a true pleasure to work with."